Scorecards provide a simple and focused overview of the result of a question asked in a survey.
The visualization in a scorecard is adapted to the type of question card used in the survey. In order to understand the scorecards, it is useful to get to know what types of question cards exist and what they are used for, so we also have a brief overview of this.
Perfect for PowerPoint and presentations
The scorecards are perfect for meetings and team discussions. They're designed to be copied straight into a PowerPoint for easy reporting.
Question cards
A survey can be made up of several types of question cards.
Message
Completion
Top Task
Segment
Multiselect
Input
Likert
Recruitment
Each question card has different characteristics, such as
Appearance and available fields to answer
Which reports the answers are sent to in Skyra
How the results are visualized
You always choose a type of question card when you add a new question to a survey.
Scorecard
Here we show some examples of what scorecards look like for each type of question card.
Segment
If you have used Segment as a question card, the result card will look like this
The visualization uses bars to show the distribution, how many people belong to each group.
Completion
If you have used Completion as a question card, the result card will look like this
The visualization shows solution rate, which is the percentage of respondents that solved their task.
To show whether the result is good, average or bad, colors and a traffic light system are used.
0-50%: Low degree of solubility
50-80% Medium solubility
80-100% High solubility
Likert
If you have used Likert as a question card, the result card will look like this
The scorecard visualizes what the average is and where it lies on the scale. The average score moves up/down based on how high the number is.
Scorecard on Survey Report and Task Page
Scorecards are used to summarize the result of a question asked in a survey. Scorecards can be found here:
Survey Report
Task Page
Survey Report
In Survey Report result cards are listed one below the other in line with all the questions asked in the survey.
Top Tasks card
Coming in 2025
This is not yet included in the Survey Report. You can read results for Top Tasks under Top Tasks, which has its own dashboard and item in the side menu.
Recruitment card
Coming in 2025
This is not yet included in the Survey Report. You read the contact list for Recruitment under Recruitment, which has its own dashboard and item in the side menu.
Task Page.
On the Task Page, scorecards are used to show the answers given by those who came for the top task being viewed.
Task Page scorecards are designed more in line with top task reporting that focuses on demand and resolution rates.
In this example, the scorecard shows Demand and Task Completion for each segment.
