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How do I customize for multiple languages?

if you have a website with multiple languages and want to display the survey in the relevant language.

Updated over 5 months ago

Denne forklaringen er for deg som har en nettside med flere språk og ønsker å vise undersøkelsen på relevant språk.

If you have a website with e.g. both Norwegian and English pages.

Website with two separate URLs for each language

The website has separate URLs for each language (e.g. /no for Norwegian and /en for English).

Solution:

  • Create a Norwegian and an English survey.

  • Use URL rules to display the correct survey based on the language of the URL.

Language selection in Skyra

Select the language when you create the survey. Buttons and texts such as next, previous, close, etc. are then customized.

Single Page Application (SPA): Common URL for multiple languages

The website uses the same URL regardless of which language is selected (e.g. language selected via a button or setting).

Solution:

  • Choose one language version of the survey shown on this URL.

  • Most people will understand English rather than Norwegian. Consider using the language most people understand.

  • Unfortunately, we do not yet support language selection internally in the survey.

Tips

  • Identify which languages the majority of users prefer and prioritize this language.

  • Use two surveys and URL rules where possible. This provides an easy and efficient way to manage language per survey.

  • Consider the cost/benefit. How many users does it affect? What is the value of customizing the language?

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